Commitment to Safe Play

Bji Responsible Gaming — Keep the Fun in Check

Bji believes that gaming should always be a source of entertainment, never a source of stress or problems. The protection and well-being of every player in Bangladesh is our top priority. We are committed to ensuring that our platform users can always enjoy a safe, informed, and controlled environment.

Safe Environment Set Limits Time Management Self-Exclusion Feature Mental Well-being Help Center Spending Tracker Safe Environment Set Limits Time Management Self-Exclusion Feature Mental Well-being Help Center Spending Tracker

Your Game, Your Control

At bji, we provide special tools to help you maintain healthy gaming habits.

Setting Deposit Limits

You can set the maximum amount you can deposit per day, per week, or per month yourself. Once set, a limit takes a minimum of 24 hours to take effect, but reducing it takes effect immediately. This feature protects you from overspending and ensures you stay within your budget while enjoying the platform. To change your limits, go to your account settings and open the "Responsible Gaming" section. We strongly recommend that all new players set a realistic weekly limit from the very start.

Session Time Control

The habit of playing for long stretches at a time can develop without you even realizing it, which can be harmful both mentally and financially. On bji, you can set a specific time limit, after which the platform will automatically remind you to take a break. When your set session time is up, you'll receive a notification and can choose to take a break or end the session. Regular breaks keep your mind fresh and improve decision-making. For healthy play, it's ideal to take at least one short break every hour.

Self-Exclusion

If you feel that gaming is having a negative impact on your daily life, you can use the self-exclusion option. Through this feature, you can temporarily or permanently close your account for a specified period (such as 30 days, 6 months, or permanently). Once self-exclusion is active, any attempt to open a new account during that period will not be accepted. Taking this step is not a sign of weakness — it is a brave and responsible decision. To reactivate your account after the exclusion period ends, please contact our support team.

Setting Loss Limits

It's wise to decide in advance the maximum amount you're willing to lose within a given period. The loss-limit feature on bji lets you set a maximum daily, weekly, or monthly loss amount. Once that limit is reached, your betting activity will automatically be paused and a warning will be sent. This tool is highly effective at reducing the tendency to place excessive bets driven by emotion. Using it for financial protection is recommended for players of all levels.

Recognize the Signs of a Problem — Get Help in Time

Problematic gaming habits can often be difficult to recognize on your own. If the following signs appear, you should seek professional help.

Signs of Financial Trouble

  • Using funds set aside for essential expenses on gaming
  • Placing more bets to try to win back lost money
  • Taking on debt or borrowing money to cover gaming expenses
  • Diverting money from the family's essential budget to gaming

Behavioral and Psychological Signs

  • Repeatedly failing when trying to stop gaming
  • Hiding gaming habits from family and friends
  • Neglecting work, studies, or relationships
  • Feeling restless or irritable when not playing

Five Simple Rules for Responsible Gaming

  1. Play for entertainment, not as a source of income. Gaming is a form of entertainment — never factor it into plans for regular income.
  2. Set a budget in advance. Only use money that, if lost, will have no impact on your daily life.
  3. Stick to your time limits. Allocate a fixed amount of time for gaming each day and try not to go beyond it.
  4. Don't chase your losses. Placing more bets immediately in hopes of recovering losses is often the cause of even greater losses.
  5. Seek help when you need it. If you feel like you're losing control, talk to bji support or a professional counselor.

FAQ

Yes, you can temporarily or permanently close your account at any time. Go to the "Responsible Gaming" section in your account settings and choose your self-exclusion period. If you need immediate assistance, contact our support team and they will act quickly. During the exclusion period, you will not receive any promotional messages either.

bji strictly prohibits registration by anyone under 18 and enforces this through identity verification. Even so, for added protection within your household, it is recommended that you use parental control software on your device. Never share your login credentials with others, and always log out after using a device.

If you feel your gaming habits are getting out of control, contact our support team first. Consulting a mental health professional or counselor can also be helpful. Having an open conversation with family and trusted friends can often bring effective solutions as well.

We're Here If You Need Help or Have Questions

Visit our Q&A section to learn more about responsible gaming or to get direct support. Our support team is always by your side, ready to ensure a safe and enjoyable experience.

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